KySTE Frequently Asked Questions

Registration Information

Payment Information

Changes, Substitutions, Cancellation Information

Confirmation and Name Badge Information

Onsite Conference Information

Registration Information

If I have not registered for the conference before pre-registration ends, can I still attend the conference?

Registration will remain open throughout the KySTE conference. On-Site registrations will gladly be accepted, but we cannot guarantee a conference shirt for registration received after February 10, 2024. 

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What does my registration include?

Your registration includes

• Conference sessions
• Featured presentations by education experts
• Exhibit Hall admittance
• Conference shirt (guaranteed for registrations received prior to February 11, 2024)
• Access to Conference App

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Can I receive leadership credits for this conference?

EILA Credits are available for the CIO Summit only. For Thursday and Friday’s conference sessions, attendees need to apply on their own through their district office for credit, up to the limits imposed by their district and the Kentucky Department of Education for conference attendance. Attendance Certificates will be emailed to participants upon completion of the KySTE Spring Conference survey.

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How do I access the conference schedule, session topics, and other conference information?

Your conference guide is the KySTE conference app, available for most personal device OSs, as well as online through your browser. This app will allow the user to…

  • Search presentations by thread, key word, presenter
  • Build/share a personal conference schedule
  • Access vendors and their exhibit hall locations
  • Evaluate sessions
  • Receive late announcements and session change notices

…and much more. 

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Payment Information

>What forms of payment are accepted for conference registration?

KySTE accepts Visa, MasterCard, American Express, Discover, checks, money orders, and purchase orders. Cash payments are also accepted during on-site registration.

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To whom do I make my check or money order payable?

Please make checks payable to KySTE. For a completed W-9 form, please contact us.

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Will I receive an invoice for my conference registration?

Invoices will be emailed to all billing organizations specified by attendees who register with a purchase order. Attendees who register online and select the check payment option should mail their check with a copy of their online receipt page.

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Changes, Substitutions and Cancellations

Can I cancel and request a refund for a registration?

All cancellations and requests for refunds must be made in writing prior to February 10, 2024. and will be subject to a $10 administrative fee. Membership fees are non-refundable.  No refunds will be given after this date. Substitutions may be made in lieu of cancellations.

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If I am unable to attend, can someone else take my place?

If someone has registered to attend and then cannot make it, an alternate attendee can be sent in their place. Please contact registration management for assistance.

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Confirmation and Name Badge Information

Will I receive additional information about the conference by mail after I register online?

Name badges and conference materials will be available at the conference registration counter located in the KICC Fourth Street Pre-function lobby during conference registration hours.

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Onsite Conference Information

Is there a special room rate?

Yes. Please visit our Hotel Information page for rates and reservation information.

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Where is the Kentucky International Convention Center?

The KICC is located at 221 S. 4th Street. Please visit the hotel information page for parking information.

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Where should I go when I arrive at the conference?

Conference materials will be available for pick-up at conference registration located in the KICC Fourth Street Pre-function lobby during conference registration hours.

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What should I wear to the KySTE Conference?

The attire to be worn for the conference is business casual to casual (including jeans) and comfortable shoes.

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