Frequently Asked Questions
Registration Information
- If I have not registered by the time pre-registration ends, can I still attend the conference?
- Can I attend only one day of the conference?
- Can I bring my spouse/guest to the conference?
- Can I bring my child to a session?
- What does my registration include?
- How do I know if I am registered for a meal function?
Payment Information
- What forms of payment are accepted for conference registration?
- To whom do I make my check or money order payable?
- Will I receive an invoice for my conference registration?
Changes, Substitutions, Cancellation Information
- How do I cancel and request a refund for a registration?
- If I have to cancel my registration, can someone else attend in my place?
Confirmation and Name Badge Information
- Will I receive additional information about the conference by mail if I register online?
- Where do I pick up my name badge and conference materials?
Onsite Conference Information
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Registration Information
If I have not registered for the conference before pre-registration ends, can I still attend the conference?
After the pre-registration deadline, you can register during the conference by completing the online registration form. Please click here to see the conference rates.
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Can I attend only one day of the conference?
For 2024, there is a Saturday only conference pass. There is no Friday only pass.
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Can I bring my spouse/guest to the conference?
There are no spouse/guest passes available for the conference.
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Can I bring my child to a session?
As a professional courtesy, we ask that you make other arrangements for your children.
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What does my registration include?
Your registration includes a one-year membership to KRA, all keynote sessions, conference sessions, exhibit hall admittance, and all conference materials. Optional meal functions require additional fees and pre-registration.
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How do I know if I am registered for a meal function?
If you registered online, your registration receipt will indicate luncheons that were added to your record during registration. If you register by another method, you will receive an emailed confirmation once your registration has been processed.
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Payment Information
What forms of payment are accepted for conference registration?
KRA accepts Visa, MasterCard, Discover Card, and American Express, checks, money orders, and purchase orders. Cash payments are also accepted during on-site registration.
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To whom do I make my check or money order payable?
Please make checks payable to KRA. For a completed W-9 form, please email registration(AT)tmcshows.(com).
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Will I receive an invoice for my conference registration?
Invoices will be emailed to all billing organizations specified by attendees who register with a purchase order. Attendees who register online and select the check payment option should mail their check with a copy of their online receipt page.
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Changes, Substitutions, and Cancellation Information
How do I cancel and request a refund for a registration?
Written requests for refunds must be received no later than August 31, 2024. A processing fee of $15.00 will be charged for materials and handling. Membership and meal ticket fees are non-refundable. No refunds will be given because of inclement weather.
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If I have to cancel my registration, can someone else attend in my place?
Yes, you may substitute a registration. Please contact registration management to make a substitution.
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Confirmation and Name Badge Information
Will I receive additional information about the conference by mail if I register online?
Name badges will be distributed at the Hilton Downton Lexington during conference registration hours.
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Onsite Conference Information
Where is the Hilton Downtown Lexington located?
The Downton Hilton, Lexington is located at 369 West Vind Street, Lexington, KY 40507. Phone: 859-231-9000. Please visit the KRA Conference Hotel Information page for more information.
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Where should I go when I arrive at the conference?
Check in at Conference registration to receive your name badge and materials.
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What is the dress code for the conference?
Business/casual attire and walking shoes are highly recommended.
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Where can I learn more about conference sessions?
An online scheduler (coming soon) will provide detailed session information.
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If you cannot find an answer to your question, please contact us and we will be happy to provide further assistance.